Keep It Clear
- Use direct language
- Give one direction at a time when helpful
- Allow additional processing time
- Show as well as tell
- Offer choices when appropriate
- Avoid repeated rapid-fire questions
Respect Different Communication
Speech is not the only valid form of communication. Individuals may use gestures, signs, writing, pictures, or AAC.
During Distress
Reduce unnecessary language, lower stimulation when possible, give space, and involve a caregiver or support person when appropriate.
Avoid Assumptions
Limited speech, atypical eye contact, or delayed responses do not tell you what a person understands.
Next Step
Format this as a one-page quick guide suitable for staff rooms and volunteer training.